WebProducts Customer Service/Shipping Information

If at any time you have a question about air filters or Web Products, please feel free to call us toll free at 888-440-9763.

Ordering: WEB Products provides two convenient ways to order - online or via phone. Online payments are credit card only payments. Orders placed online occur under a secure connection - Secure Socket Layer (SSL).

Shipping: We ship via UPS and ONLY to the continental United States. Shipping on all orders over $25 is FREE.

Sales Tax: 7.72% Sales tax only for Missouri billing addresses.

Custom Orders: There are no returns/refunds on custom filter orders. CAUTION: Most air filters are stamped with a size that is NOT the actual dimension of the filter. Example: A 16x25 filter typically measures 15 5/8 x 24 5/8. Please MEASURE your current air filter in order to get the exact dimensions.

Customer Service: For questions on your order please use our Contact Us Form or call 888-440-9763.

To obtain the status of an order, enter the confirmation number and click Go!.